Information We Collect

When you contact us for corporate flower arrangements or gift services, we collect information you voluntarily provide. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We mainly use your personal information to process flower orders and deliver outstanding customer service. This involves handling orders, coordinating deliveries, crafting custom arrangements per your specifications, and communicating about your service needs.

We also leverage information to enhance our services and the user experience of our website. This helps us identify which corporate floral services are most valuable to clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Roaming Studio Alpine respects your privacy and does not sell your personal data to third parties. We only share information as needed to deliver our services or when legally obligated.

We may disclose essential information to trusted service partners who assist in running our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your information and use it solely for the services they render to us.

We may disclose information when required by law, a court order, or a government request. We may also share information to protect our rights, property, or safety, or the safety of customers and staff.

Data Security Measures

We regard the protection of your personal data as a priority and deploy suitable technical and organizational steps to safeguard it. This covers secure storage, encrypted communications, and restricted access to personal data within our organization.

While we employ strong security practices, no method of transmitting data over the internet is completely risk-free. We continually enhance our security measures to defend against evolving threats.

Your Privacy Rights

You have important rights regarding your personal data. Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal data.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal data only as long as necessary to provide our services and meet legal obligations. Retention periods vary by data type and purpose.

Cookies and Website Tracking

This site utilizes cookies and comparable technologies to enhance your browsing experience and to learn how visitors interact with our site. Cookies assist us in recalling your choices and assessing site performance.

You may manage cookie preferences in your browser settings. Note that turning off some cookies could impact how the site works. For more details about our cookie practices, consult our Cookie Policy.

Third-Party Links

The site may include links to external websites or services. This privacy policy covers only Roaming Studio Alpine and this site. We are not liable for the privacy practices of third-party sites.

We encourage you to check the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We might periodically revise this privacy policy to reflect shifts in our practices, offerings, or legal obligations. When major changes occur, we will refresh the "Last Updated" date shown at the top of this policy.

We invite you to check this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.